For more than 20 years, OhioHealth Group has demonstrated that the best ideas to manage the cost and quality of health care come from the people and institutions that deliver it. OhioHealth Group, along with our TPA partners, is eager to help you hold down your health care costs and advance your employees’ health and wellness. If you’d like to hear more about what sets us apart from other managed care plans, please contact us at: Phone: (800) 635-7207 or (614) 566-0123 Fax: (614) 566-0400 Mail: OhioHealth Group Sales and Service

Help Your Employees Tailor the HealthReach Network

As an employer, you are keenly aware of your employee’s health care needs and the medical community in your area. Are key doctors, hospitals, or other health care providers missing from the HealthReach network? Send us the completed Provider Nomination form (see to the right below), or call our Sales staff at the numbers above. We will be glad to work with you and your employees to customize our network to meet your needs.

• What is a Preferred Provider Organization? 
• What is HealthReach? 
• How will I know if my physician is in the network? 
• What if my physician is not listed? 
• How do I make an appointment? 
• If I receive services from a network hospital, can I assume the provider is in the network? 

What is a Preferred Provider Organization (PPO)?
A PPO is a group of carefully selected doctors, hospitals and other providers who have contracted with OhioHealth Group to provide cost-effective, high-quality health care.

What is HealthReach?
HealthReach is a provider-owned PPO offered by OhioHealth Group.

How will I know if my physician is in the network?
Click here for a complete listing of HealthReach providers, or call customer service at (614) 566-0056 or (800) 455-4460. If you don’t find your provider in the website directory, check with our Customer Service for the most up-to-date listing.

What if my physician is not listed?
HealthReach is always in the process of recruiting and credentialing physicians to meet business needs. Physicians must be on staff at a network hospital and meet credentialing requirements. The best way to get your physician in the plan is to encourage him or her to contact us at (614) 566-0056 or (800) 455-4460.

How do I make an appointment?
When you call to schedule an appointment, identify yourself as a HealthReach customer. On the day of your visit, show your identification card that displays the HealthReach logo, your employer’s name and the mailing address for claims. The HealthReach logo will be printed on the card or affixed with a sticker.

If I receive services from a network hospital, can I assume the provider is in the network?
No. To make sure you get the most from your benefits, you must verify whether the provider is a HealthReach provider. Check the directory or call customer service to confirm their participation.

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• Customer Service